Salesforce Administrator

About the Company

EvenUp is transforming the legal tech industry by equipping injury law firms with AI-driven solutions to maximize case outcomes. By combining proprietary AI, legal expertise, and automation, EvenUp empowers attorneys to provide fair and consistent representation for injury victims. Backed by top venture capital firms, the company supports some of the largest personal injury law firms in the U.S. and Canada.

About the Role

The Salesforce Administrator will play a key role in launching and optimizing the Salesforce platform at EvenUp. This position is responsible for ensuring the platform aligns with business needs, enhancing system functionality, and supporting end-user adoption. Key areas of focus include automation, data integrity, security configuration, and technical documentation.

Key Responsibilities

• Oversee Salesforce performance, ensuring a smooth user experience.
• Configure, develop, and customize Salesforce solutions to support business operations.
• Create and manage automation flows for tasks, alerts, and field updates.
• Maintain and configure user roles, profiles, permissions, and security settings.
• Continuously assess system configurations and recommend optimizations.
• Develop and maintain technical documentation aligned with stakeholder requirements.
• Collaborate with cross-functional teams to define system needs and drive efficiency.
• Serve as the primary technical expert for Salesforce configuration, integration, and customization.

What’s Required

• 5+ years of experience as a Salesforce Administrator with a history of successful implementations.
• Salesforce Administrator Certification.
• Experience in the SaaS industry (preferred).
• Expertise in Salesforce Sales Cloud and Lightning.
• Ability to design scalable, simple solutions while interpreting user needs.
• Strong understanding of user roles, permissions, and sharing rules.
• Proficiency in automation, validation rules, and data management.
• Analytical skills for troubleshooting and problem-solving.
• Effective communication skills for engaging technical and non-technical stakeholders.
• Strong attention to detail with the ability to multitask in a fast-paced environment.
• A proactive approach focused on continuous improvement and innovation.

Nice to Have

• Salesforce Developer Certification.
• CPQ experience.
• Experience in a hyper-growth vertical SaaS company.