Creative Risk Solutions
Delivering results-driven claims resolutions, where clients come first.
Connect with This Employer:About the Company
Creative Risk Solutions (CRS) focuses on providing exceptional people, services, products, and systems designed to make a measurable, positive impact on business performance. As a trusted third-party administrator, the company specializes in resolving workers’ compensation and liability claims through innovative, customized solutions that align with client needs and protect their bottom line. Dedicated to keeping client interests at the forefront, Creative Risk Solutions delivers effective outcomes with a personal touch.
About the Role
This role focuses on ensuring efficient Salesforce platform management while fostering collaboration, interpersonal communication, and continuous learning.
Responsibilities
- Manage user and license setup, including roles, profiles, permissions, public groups, and sharing rules.
- Provide support by troubleshooting user issues.
- Perform Salesforce configurations, including object and field creation, page layouts, custom settings, and record types.
- Monitor user adoption and recommend strategies to enhance it.
- Stay informed on Salesforce updates and suggest process improvements.
- Undertake special projects and other duties as assigned.
Required Skills & Attributes
- Responsiveness to user inquiries and ability to engage effectively at all levels.
- Strong relationship-building skills and a commitment to implementing best practices.
- Enthusiasm for expanding Salesforce knowledge.
- Ability to work both independently and within a team environment.
- Strong written and verbal communication skills.
- Basic understanding of business operations.
- Commitment to ongoing professional development and adherence to privacy and compliance policies.
- Familiarity with Java from academic or professional experience is highly preferred.
Qualifications
- Education: Bachelor’s degree in computer science, information systems, or a related field is preferred.
- Experience: 0-2 years of Salesforce experience. Active progress toward Salesforce Administrator Certification is required.
Benefits
- Paid Parental Leave: Includes support for new parents.
- Continuing Education & Tuition Reimbursement: Opportunities for professional growth and development.
- 401k Profit Sharing: Contributions are made annually to employees’ retirement accounts.
- Generous Time Off: Encourages a healthy work-life balance.
- Volunteer Time Off: Includes matching charitable contributions.
- Diversity, Equity & Inclusion Programs: Paid Diversity Day, DE&I committees, and a Chief Diversity Officer.
- Career Advancement: Annual merit increases and promotion opportunities.
- Discretionary Bonus Opportunities