Salesforce Apps

salesforce image

Reasons to Hire a Remote Salesforce Administrator

Reasons to Hire Remote Salesforce Administrator thumbnail

Introduction Or Why Do You Need a Remote Salesforce Administrator?

Running a business means building strong relationships with your customers, but as your company grows, managing all that customer information can become a real challenge. That’s where Salesforce—a leading Customer Relationship Management (CRM) tool—steps in to help you organize your data, automate processes, and stay on top of everything. However, to really get the most out of Salesforce, you need an expert who knows it inside and out—a Salesforce Administrator.

A Salesforce Admin is like your secret weapon behind the scenes. They keep everything running smoothly by customizing the system to fit your needs, managing day-to-day operations, and solving issues before they become problems. It’s like having a skilled mechanic for your car—you need someone who knows what they’re doing to keep things in top shape. More and more businesses are finding that remote Salesforce administrator services provide a flexible, cost-effective way to get this expertise without the need to hire a full-time employee onsite.

In this article, we’ll explore why hiring a remote Salesforce Administrator could be the perfect fit for your business. We’ll discuss what Salesforce Admins do, the tasks they manage, and how they can help your business grow. We’ll also cover the practical advantages of opting for remote or Salesforce Commerce Cloud consulting services and how this choice can lead to savings and flexibility. By the end, you’ll have a clear understanding of whether a remote Salesforce Administrator is the right choice for your company.

If you are still concerned about hiring a remote Salesforce Admin, let’s imagine running a growing retail business. Your sales are booming, and you have more customers than ever. But managing all that customer data is overwhelming, and you know that automation could save you time. A Salesforce Admin can take care of these challenges, but you may not need them full-time. This is where a remote Salesforce Administrator comes in—they work on a flexible basis, tackling all your Salesforce needs without the commitment or cost of a full-time employee. For additional ongoing support, consider exploring Salesforce support and maintenance services to keep everything running smoothly.

Author’s Note:
The insights in this article come from Cyril Samovskiy, an expert in professional services. Cyril is the Founder and CEO of Mobilunity, a company with over 200 employees as of early 2024.

As the Founder and CEO, Cyril is passionate about people, discovery, and innovation. He has focused his career on creating innovative products, delivering high-quality software solutions, and building teams that equip customers with the tools they need for success.

Cyril brings a strong mix of technical expertise and business acumen to Mobilunity, along with significant hands-on experience. He is a graduate of Ukraine’s most prestigious technical university and has more than 15 years of diverse experience across international business, IT, operations, finance, marketing, corporate management, change management, and human resources.

Insight: 

Did you know that 59% of businesses report that it takes at least a month to source and hire new employees, with nearly 20% of tech hires taking up to SIX MONTHS to join? And about 42% of smaller-scale businesses (10-49 employees) take two to four weeks to fill a vacancy, whereas only 29% of larger businesses (1000 employees and more) can achieve the same within such a timeframe. 

With more candidates progressing past the initial stage, there’s a greater volume to evaluate in subsequent stages, further delaying the recruitment process. In an ideal world, businesses could carefully select their perfect hire. In reality, a prolonged recruitment process can stall progress and lead to project delays.

By Cyril Samovskiy, Founder at Mobilunity | Global Tech Teams, LinkedIn post

Role of Salesforce Administrator in a Nutshell

A Salesforce Administrator plays an important role in managing and improving your Salesforce environment. They are the ones who customize the CRM, automate workflows, and make sure that your Salesforce platform meets the specific needs of your business. Essentially, they keep your Salesforce system running smoothly so your team can focus on what they do best—serving your customers.

Levels of Experience for Salesforce Admins

The Salesforce Admin role can vary depending on experience and skills. Here’s a quick breakdown:

  • Junior Salesforce Admin: A beginner-level administrator who handles routine tasks like creating user accounts, managing permissions, and helping with data entry. They have a basic understanding of Salesforce features and manage simple customizations.
  • Mid-Level Salesforce Admin: These administrators have more experience and can handle more complex tasks, such as setting up automation rules, managing integrations, and generating reports. They understand business needs and can adjust Salesforce to support specific workflows.
  • Senior Salesforce Admin: Senior admins have a lot of experience and a deep understanding of Salesforce. They manage advanced configurations, complex automation, and integrations with third-party tools. Senior admins can lead projects, train other users, and work closely with management to ensure Salesforce supports the company’s goals.

Certifications Available

Salesforce certifications are a great way for admins to prove their skills and for businesses to ensure they’re hiring knowledgeable professionals. Some common certifications include:

Salesforce Certified Administrator

 This is the foundational certification that shows an admin has the basic skills needed to manage and configure a Salesforce environment. By the way, Mykhailo is not only a Certified Salesforce Administrator but also an author on our website. You may check his articles here.

Salesforce Certified Advanced Administrator

 For admins looking to take their skills to the next level, this certification demonstrates advanced capabilities, including advanced automation and security management. By the way, Antonina is not only a Certified Advanced Salesforce Administrator but also an author on our website. You may check her articles here.

Salesforce Certified Platform App Builder

This certification is valuable for admins who need to create custom applications or advanced workflows within Salesforce.

Having certified Salesforce Admins gives businesses confidence that their platform is being managed by a professional who understands best practices and is well-versed in the latest features and tools Salesforce has to offer. These certifications not only validate the admin’s skills but also provide continuous learning opportunities, ensuring they are always up to date with Salesforce updates and enhancements.

What You Can Expect From an On-Demand Salesforce Admin

Salesforce Admins are responsible for a wide range of tasks that ensure the smooth functioning of your Salesforce system. Their responsibilities can be grouped into different categories, each designed to support your business in managing its data, optimizing processes, and maximizing productivity.

Key Tasks Managed by Salesforce Admins

  • User Management: Salesforce Admins create and manage user accounts, assign roles, and make sure everyone has the right permissions to access the information they need. They also help onboard new users and provide training to ensure everyone knows how to use Salesforce effectively.
  • Data Management: Admins handle importing and exporting data, ensuring that data is accurate, clean, and up to date. They can help clean up duplicate records, maintain data quality, and perform regular data backups to safeguard important information.
  • Reports and Dashboards: Admins create customized reports and dashboards so your team can easily access insights that help with decision-making. They make sure your team can quickly see important metrics, track performance, and identify opportunities or challenges.
  • Automation: To save time and reduce manual work, Salesforce Admins set up automations using tools like Flow and Process Builder. They create workflows that automatically update records, send notifications, or trigger other actions based on specific events.
  • Security Settings: Admins ensure that your Salesforce environment is secure. They manage access permissions, implement security best practices, and monitor for any unusual activity to keep your data safe.
  • System Customization: Salesforce Admins customize the Salesforce platform to fit the unique needs of your business. This includes adding custom fields, setting up page layouts, and configuring apps that your team uses.
  • Integrations: Admins often handle connecting Salesforce with other systems your business uses. This could include integrating with email services, marketing tools, or financial software to create a seamless experience across platforms.
  • User Support and Training: Salesforce Admins provide ongoing support to your team, answering questions, solving problems, and making sure users are comfortable with the system. They also develop training materials and conduct sessions to ensure everyone knows how to use Salesforce effectively.

Having a skilled Salesforce Admin means you don’t have to worry about the technical details—they handle everything so you can focus on growing your business. Whether it’s keeping data clean, creating insightful reports, or setting up efficient processes, a Salesforce Admin makes sure your CRM is always working for you.

Remote Salesforce Administrators offer an even more flexible solution. Businesses can hire a Salesforce admin on an as-needed basis without the commitment of a full-time position. Whether you need a part-time Salesforce administrator, on-demand Salesforce admin, or are considering Salesforce admin outsourcing, there are many options available to fit your needs. Hiring a remote Salesforce admin can be especially beneficial for small and medium-sized businesses that want to keep costs low while still enjoying expert support.

Some businesses choose to hire Salesforce admin offshore or hire Salesforce admin remote, which allows them to tap into a broader talent pool and potentially lower costs. With salesforce admin part-time or part-time Salesforce admin remote options, you can scale up or down based on your requirements, making it easy to get the help you need without overcommitting resources.

Insight: 

Can you imagine that 1 out of 4 people you hire might not have the skills you need? One big reason is mistakes during the hiring process. Our research on UK businesses found that 74% of them struggle to find the right tests for candidates, and 32% rely on non-experts to evaluate tech talent.

That’s a lot! Too much, really.

But there’s a solution: a Technical Interview Service coming from us as your potential Recruitment Services Provider. We listen to your needs and provide a skilled specialist who will ask the right questions when interviewing candidates for you. This person will carefully evaluate each candidate you find and recommend the best 2-3 finalists for you to choose from.

With our service, you can be confident that every candidate will be a good fit for your job. 

By Cyril Samovskiy, Founder at Mobilunity | Global Tech Teams, LinkedIn post

For companies looking to hire a Salesforce administrator but not needing a full-time employee, Salesforce remote admin services can be an efficient and budget-friendly way to go. These services provide access to knowledgeable Salesforce professionals who can handle everything from day-to-day management to setting up complex workflows and integrations. By using Salesforce admin as a service, businesses can maintain high levels of support without the hassle of traditional hiring processes.

So, do I need to hire a Salesforce administrator? If your business uses Salesforce, the answer is likely yes. But the good news is, you don’t have to make it a full-time expense. Whether you choose to hire part-time Salesforce admin, on-demand Salesforce admin, or go with a Salesforce admin for hire from a specialized provider, there are plenty of ways to get the support you need in a cost-effective manner.

Reasons to Hire Remote Salesforce Administrator

Reasons Why Companies May Need On-Demand Salesforce Admins Instead of Hiring Onsite

Hiring a full-time Salesforce Administrator who works onsite can be costly and may not always be the most practical solution for all businesses. Many companies, especially small to medium-sized ones, are increasingly turning to on-demand Salesforce admins for several key reasons:

  • Flexibility: A remote Salesforce admin or part-time Salesforce administrator offers flexibility that an onsite, full-time admin cannot. When you hire a Salesforce admin on a part-time basis or as-needed, you can adjust their hours and workload according to your business needs. This is especially useful for companies with seasonal spikes or those experiencing rapid growth.
  • Cost Savings: Employing a full-time Salesforce Administrator comes with costs beyond just their salary. Hiring a remote Salesforce administrator helps you avoid additional expenses like office space, benefits, and equipment. This makes Salesforce remote admin services an affordable alternative for many businesses. If you decide to hire a Salesforce admin offshore or hire Salesforce admin remote, you can often benefit from lower labor costs while still accessing highly skilled professionals.
  • Access to Expertise: A salesforce admin for hire brings expertise without the need for long-term commitment. This means that your business can access an experienced on-demand Salesforce admin who knows how to set up, optimize, and troubleshoot Salesforce—whether you need basic configurations or advanced customizations. By choosing salesforce admin outsourcing, companies can access a wide range of professionals with different levels of experience to suit the task at hand.
  • Scalable Solutions: Business needs change over time, and Salesforce requirements can vary depending on what stage your company is at. When you hire part-time Salesforce admin or salesforce admin as a service, it’s easy to scale up or down. You can start with a part-time remote Salesforce administrator when you are just getting started and then increase the level of support as your business grows. This scalable approach ensures you are not overpaying when your Salesforce needs are minimal.
  • Specialized Skills: Salesforce is a dynamic platform that evolves continuously. If your Salesforce requirements involve specific skills such as automation, integration, or security, it may make more sense to hire Salesforce administrator who specializes in these areas on a project basis. This way, you gain access to the exact expertise needed without paying for more than what your project demands.
  • Immediate Availability: Finding, hiring, and onboarding a full-time Salesforce Admin can take weeks, if not months. On the other hand, Salesforce remote admin services are readily available and can be onboarded quickly. This is especially useful if your business needs support right away, or if you’re in the middle of an urgent Salesforce project.
  • No Long-Term Commitment: Not every company requires full-time Salesforce support. Opting for on-demand Salesforce admin services allows you to get the help you need without being tied to a long-term employment contract. This is ideal for startups or businesses that are growing but are not yet ready to make the financial commitment of hiring a full-time admin.

Insight: 

Our most retainable clients are those who have already experienced the challenges of entering the labor market on their own, tried the waters, and know there are reasons to strategically partner up with someone to lead them locally. They spent a fortune fixing mistakes and filling gaps, learning the hard way what not to do. Unfortunately, they needed guidance on how to do things right from the start, not just lessons on what to avoid.

Nearshoring is not for the rich or poor, generous or greedy. It is for the smart ones.

By Cyril Samovskiy, Founder at Mobilunity | Global Tech Teams, Linkedin post

By choosing to hire Salesforce admin offsite or use Salesforce admin outsourcing, businesses can adapt to their needs in a more cost-effective way. Remote Salesforce Administrators can handle everything from daily operations to complex customizations, helping companies make the most out of their Salesforce platform without the burden of a full-time hire. Whether you need a Salesforce admin part time, part time Salesforce admin remote, or fully dedicated remote Salesforce administrator, the right solution is out there to fit your needs.

Where to Hire Part-Time Salesforce Administrators Remote

If you are looking to hire a part-time Salesforce admin, there are several ways to go about it. Each option offers different levels of flexibility, cost, and reliability, so you can choose the one that best fits your business needs.

  • Freelance Platforms: Freelance websites such as Upwork, Freelancer, and Fiverr are popular places to find part-time Salesforce Admins. You can review their profiles, read reviews from other clients, and hire them for short-term or long-term projects. This option can be more affordable, but the quality of work may vary based on the experience and reliability of the individual freelancer.
  • Agencies and Specialized Service Providers: There are agencies that specialize in providing Salesforce services. These agencies have a pool of certified Salesforce Admins, and they handle the vetting process for you. Hiring through an agency might be more expensive than freelance platforms, but it offers more reliability and ensures you are working with experienced professionals. Many businesses prefer this option when they need a consistent level of quality and ongoing support.
  • Salesforce Partner Network: Salesforce has a network of partner companies that offer a variety of services, including part-time Salesforce admin support. These partners have the backing of Salesforce, ensuring their knowledge and skills are up to date. The Salesforce partner network is a good option if you need specialized expertise or want to ensure compliance with Salesforce standards.
  • Professional Networks and Salesforce User Groups: Another effective way to find part-time Salesforce admins is through professional networks like LinkedIn. Salesforce user groups and community events are also great places to connect with experienced admins. These groups can provide recommendations, and you can often find admins who are open to part-time or remote work opportunities.
  • Remote Hiring Platforms: Remote work platforms like Toptal focus on providing highly skilled tech talent, including Salesforce Admins. These platforms often have a rigorous screening process, ensuring that you are getting top-tier talent. This can be particularly useful if you want to hire Salesforce admin remote and need confidence in their expertise.

Finding the right part-time Salesforce admin for your business depends on your specific requirements, whether it is flexibility, cost-effectiveness, or guaranteed quality. Each of these options comes with its own pros and cons, so evaluating them based on your immediate needs and long-term goals will help you make the best decision.

Why Choose Salesforce Admin as a Service?

Hiring an on-demand Salesforce Admin through a service provider can bring many advantages, especially for businesses that need a flexible and reliable solution. Here are some key benefits:

  • Reliability and Consistency: When you hire through a service provider, you get access to a vetted pool of Salesforce experts. Service providers ensure that their admins have the necessary certifications and experience, which translates to more reliable and consistent support for your business. You don’t have to worry about the quality of work, as service providers manage and guarantee their professionals’ standards.
  • Access to a Larger Talent Pool: Service providers often have a broader network of Salesforce professionals, giving you access to a wider range of skills and specialties. Whether you need someone to handle day-to-day management or an expert for a specific project, a service provider can match you with the right talent. This flexibility allows you to get exactly what you need when you need it.
  • Reduced Administrative Overhead: Hiring full-time staff comes with added responsibilities like payroll, benefits, and HR tasks. When you use a service provider, they handle all of the administrative details, which means less work for your HR team and fewer compliance issues to worry about. You simply pay for the services you need, without the added burden of employment contracts and associated costs.
  • Scalable Services: Business needs change, and having the ability to scale your Salesforce support up or down is a major advantage. With a service provider, you can adjust the level of service based on your current needs. During peak times or major projects, you can increase support. When things slow down, you can reduce the services without any long-term commitments or financial penalties.
  • Specialized Expertise on Demand: If your Salesforce needs are complex or require specialized skills—such as integration with other systems, advanced automation, or custom app development—service providers can provide admins with the expertise to meet these requirements. This means you’re not limited by the skills of a single employee; instead, you have access to a team of professionals with diverse capabilities.
  • Cost-Effective Solution: Hiring a full-time, onsite Salesforce Admin can be expensive, especially for small to medium-sized businesses. On-demand admins offer a more cost-effective solution because you only pay for the time and services you need. Service providers often offer flexible payment options, such as hourly rates or fixed packages, allowing you to manage your budget more effectively.
  • Focus on Core Business Activities: By outsourcing Salesforce management to a trusted service provider, you free up your internal resources to focus on core business activities. This allows your team to concentrate on strategic tasks that contribute directly to business growth, while the Salesforce Admins handle the technical aspects of CRM management.

Using a service provider for Salesforce admin support provides flexibility, expertise, and peace of mind. Whether you need ongoing maintenance, help with a specific project or just part-time support, on-demand admins can be a practical and efficient way to keep your Salesforce system running smoothly.

Possible Costs to Hire Salesforce Admin as a Service

The cost of hiring a Salesforce Admin as a service can vary based on several factors, including their level of expertise, the scope of tasks, and whether they are hired on a part-time, full-time, or project basis. Here’s a breakdown of the potential costs to help you understand what to expect. These prices are specific to the US market and may vary significantly in other regions.

Factors Influencing Costs

Experience Level:

  • Junior admins typically charge less but may require more time to complete complex tasks.
  • Mid-level admins bring a balance of experience and cost, ideal for most businesses.
  • Senior admins with advanced expertise charge premium rates but can handle intricate projects efficiently.

Service Model:

  • Hourly Rates: Ranges from $25 to $150 per hour, depending on the admin’s location and skill level.
  • Monthly Retainers: Part-time admins may cost $2,000–$5,000 per month for consistent support.
  • Project-Based: For specific tasks, costs can range from $1,000 to $10,000 depending on complexity.

Location:

  • Offshore admins from countries with lower labor costs may charge less while offering similar expertise.
  • Onsite or local admins in high-cost regions typically have higher rates.

Full-Time Salaries:

  • According to Talent.com, the average annual salary for a Salesforce Administrator in the USA is $95,999, with entry-level positions starting at $80,000 and experienced professionals earning up to $124,110 annually.

Comparison: Onsite vs. Remote Salesforce Admins

CriteriaOnsite AdminsRemote Admins
Salary$80,000–$124,110 annually (Talent.com)$24,000–$60,000 annually
Hidden CostsOffice space, equipment, HR expensesNone
FlexibilityFixed schedulePay for hours/services as needed
Overhead CostsHighLow
ScalabilityLimitedEasily scalable up or down
AvailabilityFull-timeOn-demand
Total Potential SavingsLimited to zero scalability and high overhead costsUp to 50% savings compared to full-time onsite admin costs

Cost-Saving Tips

  • Consider Offshore Talent: Hiring Salesforce admins offshore can reduce costs by up to 50% while still providing certified professionals.
  • Opt for Part-Time Support: If your Salesforce needs are minimal, hiring a part-time Salesforce admin can save thousands of dollars annually.
  • Use Service Providers: Many agencies offer packaged deals and bundling admin support with other services like training or ongoing maintenance.

Imagine a mid-sized e-commerce business that wanted to implement Salesforce automation but didn’t require a full-time admin. By hiring a remote Salesforce admin for 20 hours a month at $50/hour, they completed the project in 3 months for $3,000—less than half the cost of onboarding a full-time employee.

By understanding the costs and weighing them against your needs, you can decide whether hiring a Salesforce admin as a service is the right fit for your business.

FAQs About Remote Salesforce Administrator Services

To help address common concerns and questions about hiring Salesforce Admins, here are some frequently asked questions and their answers:

1. Do I need to hire a Salesforce Administrator for my business?

If your business uses Salesforce to manage customer relationships and streamline operations, having a Salesforce Administrator is essential. They handle system maintenance, user support, data management, and process automation, ensuring the platform aligns with your business goals.

2. What’s the difference between hiring a full-time admin and an on-demand admin?

A full-time admin is a salaried employee dedicated solely to your organization, which is ideal for large companies with extensive Salesforce requirements. On-demand admins, on the other hand, are hired as needed, offering flexibility and cost savings for businesses with smaller or project-based Salesforce needs.

3. How much does it cost to hire a remote Salesforce admin part-time?

The cost of hiring a part-time remote Salesforce admin typically ranges from $2,000 to $5,000 per month, depending on their experience and the tasks required. Hourly rates range from $25 to $150, depending on the complexity of the work.

4. Can I hire Salesforce Admins offshore to save costs?

Yes, hiring offshore Salesforce Admins is a cost-effective option. Offshore professionals often charge significantly lower rates while offering comparable expertise. This can lead to savings of up to 50% compared to hiring onsite or local admins in high-cost regions like the US.

5. How do I ensure the quality of a Salesforce Admin I hire?

Look for admins with relevant certifications, such as Salesforce Certified Administrator or Salesforce Certified Advanced Administrator. Additionally, consider hiring through reputable service providers or platforms that vet candidates for their skills and experience.

6. What types of tasks can a Salesforce Admin handle?

Salesforce Admins can manage user accounts, customize the platform, create reports and dashboards, set up automation, maintain data quality, and handle integrations with other systems. They also provide training and support to your team.

7. What are the benefits of using a service provider to hire Salesforce Admins?

Service providers offer vetted professionals, handle administrative tasks, and provide scalable services. This ensures reliability and reduces overhead while allowing you to access specialized skills on demand.

8. Can I scale up or down my Salesforce Admin needs?

Yes, hiring on-demand or part-time Salesforce Admins allows you to adjust the level of support based on your business needs. This scalability is particularly useful for seasonal spikes or specific projects.

9. How long does it take to onboard a remote Salesforce Admin?

Onboarding a remote Salesforce Admin is typically quicker than hiring a full-time employee. Most on-demand admins can start working within a few days after defining your requirements and scope of work.

10. What tools do remote part time Salesforce Administrators need to work effectively?

Remote admins need access to your Salesforce instance, relevant tools for communication (e.g., Slack, Zoom), and collaboration platforms (e.g., Trello, Asana). Ensuring they have clear documentation of your processes and goals also helps them perform efficiently.

Wrapping Up: Is a Part-Time Remote Salesforce Administrator Right for You?

Hiring a Salesforce Admin as a service offers businesses the flexibility and expertise they need to manage and optimize their CRM systems without the overhead of a full-time hire. Whether you’re looking to hire parttime Salesforce admin support, a Salesforce administrator part time, or even a part time remote Salesforce administrator, there are cost-effective and scalable options available to suit your business needs.

On-demand Salesforce admins provide the perfect solution for companies that need reliable expertise without long-term commitments. With options to hire part time Salesforce admin remote professionals or engage in project-based agreements, businesses can save up to 50% compared to hiring full-time onsite staff. These savings, combined with the ability to access specialized skills on demand, make this a smart choice for companies of all sizes.

Whether your organization needs help with system customization, automation, or user support, a part-time remote Salesforce administrator can ensure your CRM runs smoothly and efficiently. By exploring flexible hiring models and evaluating your needs, you can find the right on demand Salesforce admin to help drive success for your business.

Leave a Reply

Your email address will not be published. Required fields are marked *