BMO
Connect with This Employer:About the Company
BMO is dedicated to creating lasting, positive change for customers, communities, and employees. By working collaboratively and innovatively, BMO supports economic growth while transforming lives and businesses. Joining the BMO team offers opportunities for personal and professional development from day one. Employees are equipped with the tools and resources needed to achieve goals and support customers in reaching theirs.
About the Role
A skilled Salesforce Business Consultant is needed to work with stakeholders, identify challenges and opportunities, and propose effective solutions to achieve organizational objectives. This role demands strong analytical, communication, and problem-solving skills, along with a comprehensive understanding of Salesforce capabilities.
Key Responsibilities
Requirements Gathering:
- Collaborate with business stakeholders to collect and document requirements.
- Analyze and translate business needs into actionable solutions.
Solution Design:
- Partner with developers and solution architects to design and implement customized solutions.
- Assist in defining and documenting both functional and technical designs.
Data Management:
- Support data migration, quality assurance, and integration activities.
- Ensure accurate mapping of business data within the system.
System Testing & User Acceptance Testing (UAT):
- Develop and execute test cases to ensure requirements are met.
- Assist stakeholders during UAT.
Stakeholder Management:
- Serve as a link between business and technical teams.
- Provide updates on project progress and outcomes to all stakeholders.
Ongoing Support:
- Troubleshoot issues, offer support, and suggest system enhancements.
- Monitor system performance and keep track of Salesforce updates and features.
Project Management:
- Offer high-level project estimations and assist in managing team resources.
Qualifications and Skills
Education:
- Bachelor’s degree in Business Administration, Information Technology, Computer Science, or a related field.
Experience:
- 5–7 years of experience in business analysis, preferably with Salesforce.
- Salesforce Sales Cloud experience is highly valued.
Skills:
- Deep understanding of Salesforce capabilities, limitations, and best practices.
- Knowledge of the Software Development Life Cycle (SDLC).
- Proficiency in gathering requirements, documenting them, and creating user stories.
- Ability to manage multiple projects and priorities effectively.
- Exceptional analytical, problem-solving, and communication skills.
Certifications (Preferred):
- Salesforce certifications are a plus.
Compensation & Benefits
- Performance-based incentives and discretionary bonuses.
- Health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans.
- Comprehensive perks and rewards packages.