Flight Centre Travel Group
Connect with This Employer:About the Company
Flight Centre Travel Group exists to open up the world for those who want to explore. Every day, people worldwide rely on FCTG to deliver exceptional travel experiences. As a company committed to innovation, inclusivity, and sustainability, FCTG is dedicated to creating opportunities for employees, customers, and communities to thrive.
About the Role
The Salesforce Architect will design and oversee the implementation of scalable, high-impact Salesforce solutions for the global Leisure travel business. This role involves collaborating with system integrators, internal platform leads, and cross-functional stakeholders to align technology strategies with business objectives. The position requires an emphasis on best practices, minimal custom code, and a sustainable foundation for future growth within the Salesforce ecosystem.
Key Responsibilities
- Lead architectural design for Salesforce solutions, ensuring they align with strategic business goals.
- Collaborate with internal teams and system integrators to maximize out-of-the-box functionality while minimizing custom code.
- Oversee integrations with internal systems, maintaining a unified data model and seamless user experience.
- Promote governance standards, DevOps practices, and platform best practices across the Salesforce ecosystem.
- Evaluate new Salesforce features and releases, driving continuous improvement and innovation.
Ideal Candidate Profile
- Over 5 years of experience designing scalable Salesforce solutions, including multi-cloud implementations.
- Proven ability to translate complex business requirements into efficient, user-centric configurations.
- Hands-on experience integrating Salesforce with legacy or third-party systems.
- Familiarity with agile methodologies and DevOps practices.
- Exceptional communication skills, with the ability to engage technical and non-technical stakeholders effectively.
- A proactive “configure-first” mindset, coupled with strong problem-solving and leadership abilities.
What You’ll Enjoy
- Inclusive Culture: Work in a team culture recognized as a certified Great Place to Work® in Australia and New Zealand.
- Learning & Development: Access to individual and team development opportunities, including innovation days, engineering days, and Udemy learning tools.
- Diversity Programs: Participate in initiatives such as the Women in PM&E group to foster gender diversity and empower women in technology.
- Exclusive Discounts: Gain access to over 350 retailer discounts and exclusive travel discounts for flights, hotels, tours, and more.
- Career Growth: Benefit from career opportunities within a global network of brands and businesses, promoting internal advancement.
- Wellness Programs: Access health insurance discounts, an internal gym, mental health support, and an Employee Assistance Program for staff and families.
- Social Events: Enjoy team-building activities, awards nights, industry events, and global conferences (e.g., Los Angeles in 2025).
- Corporate Social Responsibility: Participate in programs supporting charities through workplace giving, volunteering, and fundraising.
- Sustainability Commitment: Contribute to initiatives protecting the environment and supporting sustainable tourism.