Lyra Health
Our mission is to transform access to life-changing mental health care.
Connect with This Employer:About the Company
Lyra Health leverages technology and compassionate care to improve access to mental health services for employees and their families. Collaborating with leading companies like Morgan Stanley, Uber, and Amgen, Lyra provides innovative solutions that serve over 17 million individuals through its global provider network and digital care platform. Founded by David Ebersman, former CFO of Facebook and Genentech, the organization has secured over $900 million in funding.
About the Role
This position offers the opportunity to maintain and enhance Salesforce systems and processes to support organizational growth. As a member of the Enterprise Systems team, this role directly influences performance, security, and the efficiency of business operations. Collaboration with stakeholders across the company will be a key aspect of the role.
This position is open to candidates in Burlingame, CA (headquarters), hybrid work arrangements, or fully remote roles within the United States.
Responsibilities
- Collaborate with business stakeholders to identify and define requirements for key initiatives.
- Provide expertise in sales processes, supporting Sales and Sales Support teams.
- Lead technical approaches and solutions using best practices.
- Customize Salesforce using declarative tools and coding, including Lightning Pages, Flow Builder, APEX, and Lightning Components.
- Develop and implement integration strategies for Salesforce with various systems, ensuring effective data flow and automation.
- Build custom solutions using Salesforce integration tools such as APIs, middleware platforms, and connectors.
- Conduct analysis and investigations to recommend technology improvements, standardization, and upgrades.
- Monitor and resolve system issues promptly to enhance user experience and performance.
- Maintain and configure development and test instances for internal sandboxes.
- Create and maintain documentation for implementations, integrations, and best practices.
- Provide training and support to end-users and stakeholders.
Qualifications
- At least 8 years of experience in Salesforce in a technical or functional role focused on custom enterprise solutions.
- A minimum of 4 years of Salesforce development experience (Apex, Lightning Components, Force.com APIs, Web Services).
- At least 7 years of experience in general technical development and support.
- Experience with Sales Cloud, Service Cloud, Data Cloud, and Marketing Cloud.
- Strong communication and relationship-building skills for stakeholder collaboration.
- Demonstrated ability to integrate multiple SaaS systems with Salesforce using integration applications and custom-built solutions (REST and SOAP APIs).
- Skilled in data mapping and transformation processes while ensuring data integrity, security, and compliance.
- In-depth knowledge of Salesforce security models and platform governor limits.
- Proven troubleshooting and problem-solving skills.
- Familiarity with Agile tools and methodologies.
Preferred Qualifications
- Experience with development tools like Visual Studio Code, Git, and SVN.
- Salesforce certifications such as Platform Developer I, Platform Developer II, or Service Cloud Consultant.